Terms and Conditions

Thank you for visiting www.treasuretree.co.uk

By visiting our website, you are agreeing to our Terms and Conditions. If you do not agree with any part of these terms, you should not use our website.

The term Treasure Tree, “we” or “us” refers to the owner of this website:

Treasure Tree Limited

1 Long Barton Avenue

Okehampton, Devon

EX20 1FR

Tel: 01837-657686

Email: info@treasuretree.co.uk

  1. Conditions of Use

    You must be over 18 years of age to use our website.

    All information on this website is for general information purposes only and may be updated without notice. Please refer to our Terms and Conditions regularly.

    Any personal information collected by us will be held and used in accordance with the Data Protection Act 2018. Please read our full Privacy and Cookies Policies.

    The contents of this website are for personal use only and are displayed to promote our products and services. You may download information, but no right, title, or interest in any materials, trademarks, or software is transferred to you. You may not reproduce, publish, transmit, distribute, display, modify, or exploit these materials commercially.

    Intellectual Property: All content on this website belongs to or is licensed by Treasure Tree and is protected under UK intellectual property laws.

    This website may contain links to other websites. We are not responsible for the content or practices of third-party sites.

    Use of any information or materials on this website is entirely at your own risk. We are not liable for any damages, claims, costs, or expenses arising from misuse.

    We take all reasonable precautions to ensure the website is free from viruses or defects. Unless caused by negligence, we are not liable for loss or damage to your computer equipment.
  2. Conditions of Sale

    By placing an order, you agree to our Terms and Conditions of Sale. The contract for the supply of goods is between you and Treasure Tree Limited.

    Accuracy of Content: We make every effort to ensure that images and descriptions of our products are accurate. Slight variations may occur due to handmade production or display differences.

    Pricing: All prices are in GBP, include VAT, and are subject to change. Prices will not affect orders already placed.

    Product Availability: Orders will be fulfilled as submitted. If an item is unavailable, we will contact you to agree on cancellation or waiting for restock.

    Delivery Charges: Delivery costs are shown during checkout. International customers are responsible for customs duties and taxes.

    Delivery: Orders are delivered by reputable courier services, Monday to Friday. Please ensure the delivery address is correct. Delays outside our control may affect delivery dates.

    Ownership: Ownership transfers upon delivery. Goods are at your risk after delivery. Inspect within 4 working days to report damages or missing items.

    Payment Terms: Payment is processed upon confirmation of dispatch. Refunds are issued to the original payment method if orders are canceled or returned. For security, we may validate your order details against official records.
  3. Cancellation Rights and Refunds

    Under the UK Distance Selling Regulations, you may cancel your order within 14 days of delivery unless goods are custom-made or personalized.

    Cancelled goods must be returned in original packaging, unused, and in perfect condition. Return delivery costs are your responsibility.

    Use a reputable, tracked delivery service for returns.

    Cancellation by Us: We may cancel orders due to insufficient stock, delivery restrictions, or pricing/description errors. Refunds will be processed within 14 days.
  4. Notices

    Communications between you and us must be in writing or by email. Notices from us may be displayed on the website.

    We reserve the right to update our Terms and Conditions. Regularly review them to stay informed.
  5. Governing Law

    All contracts and content of this website are governed by English law.

    Both parties agree to submit to the courts of England and Wales.

    No rights under these terms extend to third parties.
  6. Right to View Personal Data

    Under the Data Protection Act 2018 (GDPR), you may request access to all personal data we hold about you.

    A fee of GBP 10.00 applies per request. Requests should be sent to:

    The Data Controller

    Treasure Tree Ltd

    1 Long Barton Avenue

    Okehampton, Devon

    EX20 1FR

For further details, please read our full Privacy Policy and Cookies Policy.