Treasure Tree is committed to respecting and protecting your privacy. We collect personal information in order to provide the very best customer service.

This Privacy Policy sets out how Treasure Tree collects, uses, and protects any information that you may supply to us when purchasing goods from us in-person at events, when you use this website, or when you communicate with us via our social media pages or by phone, e-mail, or other means.

Treasure Tree: Who We Are

Treasure Tree Limited is based at:

1 Long Barton Avenue, Okehampton, Devon, EX20 1FR

Company Registration Number: 07449565

Treasure Tree specialises in offering Christmas decorations via our website and at major Christmas events. Treasure Tree also acts as a wholesale supplier to certain premium retailers.

Who Controls the Collected Data?

Jane Labib is the owner of Treasure Tree and the Data Controller.

You may contact Jane at:

📧 info@treasuretree.co.uk

📞 01837-657686

Collecting and Protecting Personal Data

We collect personal information (name, address, phone number, and e-mail address) mainly to fulfil your order.

We also capture information when you visit our website (which uses cookies and similar technologies to learn how we can improve our services), when you visit our social media pages, or when you contact us by phone or e-mail.

We process your personal data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR) 2018.

If you have agreed to receive marketing information (such as our quarterly newsletter or special promotions), we will e-mail those to you.

We process all data by consent. You may withdraw consent at any time by contacting the Data Controller.

Please note: if you withdraw all personal information (name, address, phone number, e-mail), we will be unable to fulfil your orders.

Children Under the Age of 18

Our website is not intended for children under the age of 18.

Will Treasure Tree Share My Personal Data?

We only share your personal information with essential service suppliers (such as courier/delivery companies) required to complete your order.

When we do share your data, a contract requiring full protection of your information is already in place.

All suppliers are fully compliant with GDPR 2018.

We never sell your personal data to any third parties.

Will Personal Information Always Be Stored Within the EU?

Personal information for UK and EU customers will never leave the EU.

For How Long Will My Data Be Stored?

Personal information is held for 7 years from the time of your last customer transaction.

This is a formal requirement of HMRC for business audit purposes.

Will Personal Information Be Subject to Automatic Decision Making?

No. Treasure Tree does not use automated decision-making or profiling.

Security

We take the security of your personal information very seriously and use various methods to ensure it is always held safely.

Only authorised persons may access or process your data.

We use SSL encryption technology when you place an order on our website.

Always check for the locked padlock icon in your browser before entering personal information.

Although we take all reasonable measures, transmission over the internet can never be guaranteed as completely secure.

By using our website, you accept this and agree that we cannot be held responsible for breaches unless clearly proven to be at our fault.

If you access our website through another site, please note we are not responsible for the privacy policies of third-party websites.

We recommend always reading the privacy policy of any third-party site you use.

I Did Not Supply My Personal Data — What Are You Processing?

We never purchase personal data from other sources.

We may receive your information from a relative or friend who wishes to purchase a gift for you.

What Are My Legal Rights Regarding My Data?

You have the right to:

• Access and understand the personal data we hold about you

• Object to the processing of your data (this may affect our ability to complete your order)

• Have your personal data updated, restricted, or erased (unless required to complete the contract)

• Port your personal data to another controller

It is important that your information is accurate and up to date.

Please contact us if your details change at info@treasuretree.co.uk or 01837-657686.

Who Can I Complain To?

You may lodge a complaint with the ICO (Information Commissioner’s Office).

Please refer to their website for contact details.

For any other queries relating to this Privacy Policy, please contact our Data Controller:

📧 info@treasuretree.co.uk

📍 Treasure Tree Ltd, 1 Long Barton Avenue, Okehampton, EX20 1FR

📞 01837-657686

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